General Introduction
Shriji Vedanta Wellness Pvt. Ltd. ("We", "Our", "Us") is an Indian company incorporated under the laws of India, having its registered office at 195, Station Road, Mandideep, Bhopal (M.P.), India, Pincode 462046.
We are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Definitions
- Account: A unique account created by you to access our services.
- Cookies: Small data files stored on your device to enhance your browsing experience.
- Personal Data: Any data that identifies or can be used to identify you as an individual.
- Processing: Any operation performed on personal data such as collection, storage, use, or deletion.
- Service Provider: Any third-party company or individual who processes data on our behalf.
- Website: Refers to our website and related digital platforms operated by Shriji Vedanta Wellness Pvt. Ltd.
- You: The individual or entity using our website or services.
Data Fiduciary
Shriji Vedanta Wellness Pvt. Ltd. is the data fiduciary under this policy, responsible for determining the purpose and means of processing your personal data and for ensuring compliance with applicable data protection laws.
Collection of Information
We collect information to improve our services and provide you with a personalized experience. The information we collect may include:
- Contact details such as name, address, phone number, and email ID.
- Date of birth and demographic information.
- Login credentials and account-related data.
- Transaction details (payment details are processed through secure third-party payment gateways).
- Browsing and usage data (via cookies, analytics tools, etc.).
- Feedback, queries, and communications you share with us.
Usage Data
Usage Data is collected automatically when you interact with our website. This may include your device’s IP address, browser type, operating system, pages visited, time spent, and other diagnostic data. We use cookies and similar technologies to analyze and enhance our services.
Purpose and Lawful Basis for Processing
- To provide and maintain our services and fulfill contractual obligations.
- To process transactions and deliver products or services purchased.
- To communicate updates, offers, and news (with your consent).
- To improve website functionality, security, and user experience.
- To comply with legal and regulatory obligations.
Marketing
You may receive marketing communications from us if you have subscribed or consented to receive them. You can opt out of marketing communications anytime by clicking the “Unsubscribe” link in our emails or contacting us directly at support@shrijivedanta.com.
Retention of Your Information
We retain your data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. After that, the data will be securely deleted or anonymized.
Disclosure of Information
Your personal data may be shared with:
- Third-party service providers for IT, logistics, and analytics support.
- Professional advisors such as lawyers and auditors.
- Regulatory or legal authorities when required by law.
All third parties are required to maintain strict confidentiality and data security in accordance with this policy.
Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no online transmission is entirely secure, and we cannot guarantee absolute security.
Your Rights
- Right to Access: Request details of your personal data held by us.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of data no longer required by us.
- Right to Withdraw Consent: Withdraw your consent for processing your data.
- Right to Complain: Lodge a complaint with the relevant data protection authority.
Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for removal.
Amendments
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page. We encourage you to review this policy periodically to stay informed.
Contact Us
For any questions, concerns, or feedback regarding this Privacy Policy, please contact us:
Shriji Vedanta Wellness Pvt. Ltd.
Regd. Office: 195, Station Road, Mandideep, Bhopal (M.P.) India, Pincode 462046
Email: support@shrijivedanta.com